Service Bureau and Data Management
Features
Q Mark offers its clients the ultimate option of utilizing the Service Bureau, providing the following benefits.
- Maximizes organizational resources by allowing employees to concentrate on activities other than HEDIS or similar projects
- Full access to a successful team that processes millions of members and claims annually
Description
Q Mark prides itself on the client relationships it builds and sustains through ongoing education and support of its software and processes. With the licensing of Q Mark’s HEDIS reporting software, clients receive on-site training or WebEx training for its staff members.
In addition, clients are assigned to one of Q Mark’s experienced business analysts, who will maintain frequent communication. Clients receive technical support and consultation. In addition, WebEx training models are provided at no charge with unlimited access post-training.
The Ultimate Option
Q Mark offers its clients the option to take full advantage of its experienced team of business analysis and technology experts. The Service Bureau is available to coordinate all aspects of data management through its proprietary software. Clients may choose to license the software and manage all reporting details internally, or utilize the Service Bureau to manage the entire project for them—Q Mark is flexible.
When a client chooses to engage the support of the Service Bureau, a business analyst is assigned to be the single point of contact throughout the project. This approach ensures that each client receives personalized customer service support during the entire report production process.
Together we achieve results!